“This data privacy statement explains the nature, scope and purpose of the processing of personal data within our online services and the associated websites, functions and content as well as external online sites such as our social media profiles. With regard to the terms employed, such as ‘processing’ or ‘controller’, we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).”
1. Name and contact details of the person responsible for processing and the company Data Protection Officer
This data protection information applies to data processing by:
Controller: RIGK GmbH, Friedrichstr. 6, 65185 Wiesbaden. Statutory representatives: Markus Dambeck and Jan Bauer
Tel: +49 611 308600-0 · Fax +49 611 308600-30; Email info(at)rigk.de.
The Data Protection Officer of RIGK GmbH can be contacted at the following address:
RIGK GmbH, -Datenschutzbeauftragter -, Friedrichstr. 6, 65185 Wiesbaden, Email: Datenschutzbeauftragter(at)rigk.de.
We use the following terms in this privacy statement:
a) Personal data
Personal data refers to any information relating to an identified or identifiable natural person (hereinafter: you, your, etc.). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject
The data subject is any identified or identifiable natural person whose personal data is processed by the data controller.
Processing means any operation or series of operations performed on personal data, with or without the aid of automated procedures, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data.
d) Data controller or data processor
The data controller or data processor is a natural or legal person, an agency, a public authority, or any other body which, alone or jointly with others, determines the purposes of any personal data and the means of processing it. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular enquiry in accordance with Union or Member State law shall not be regarded as recipients.
g) Third party
Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
a) When you visit our website
When you access our website www.rigk.de, the browser used on your end device automatically sends information to our website’s server. This information is saved temporarily in a log file. The following information is collected and saved until the next automatic erasure:
We use the aforementioned data for the following purposes:
b) When you sign up for our newsletter
Where you explicitly give your permission in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR, we use your email address to regularly send you our newsletter. Provision of an email address is sufficient for receiving the newsletter.
We pass on data that is necessary for sending the newsletter and for unsubscribing to external service providers with whom we have an order processing contract.
You can unsubscribe from the newsletter at any time, for example using the link at the end of each newsletter. Alternatively, you can send a request to unsubscribe via email to firstname.lastname@example.org at any time.
c) Use of the customer portal (www.portal.rigk.de)
Our customer portal is used for the administrative processing of our take-back systems in the RIGK-, RIGK-G- as well as Pick-UP-Systems. To use our customer portal, it is necessary that you provide information on the following personal data during your registration:
After completing registration, you can log in to the customer portal using your e-mail address and the authentication link sent to you. This gives you the option of submitting your packaging reports digitally, which are obligatory under a concluded take-back system participation agreement.
The above mentioned data will be processed by us for the following purposes:
The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. b of the GDPR on the basis of the performance of a contract.
For the purpose of hosting our customer portal, for back-up services and technical further development of the customer portal, we use external service providers who may receive access to exemplary data in the course of order processing. There is an order processing contract with these processors on the basis of Art. 28 GDPR.
The personal data collected for the use of the customer portal is processed and stored for the duration of the contract period up to a final invoice for contractual services. In addition, we store your personal data for the fulfillment of legal obligations to provide proof and to retain records, which result, among other things, from the German Commercial Code (Handelsgesetzbuch), the German Fiscal Code (Abgabenordnung) and the German Money Laundering Act (Geldwäschegesetz).
This website uses the services of Docusign for the creation and transmission of digital signatures for the purpose of concluding contracts. The provider is Docusign, at the address 9 Appold St, London EC2A 2AP, United Kingdom.
DocuSign's main product and services support users in setting up transactions digitally or electronically, executing them or proving their validity. As requested by our users, we collect and document, as part of the provision of our services, those data that enable parties to prove the effectiveness of the transactions they have made. This data also includes the persons involved in the transactions and the terminal devices used by these persons.
The data collected by this website using Docusign is stored on servers of the contractor Docusign.
The use of Docusign is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR
Your personal data will not be transmitted to third parties for any purpose other than the purposes listed below.
We only disclose your personal data to third parties in the following cases:
If we obtain your consent for the processing of personal data, Article 6(1)(a) GDPR shall serve as the legal basis.
When processing personal data that are necessary for the fulfilment or execution of a contract or pre-contractual measures, Article 6(1)(b) GDPR shall serve as the legal basis.
If the processing of personal data is required in order to fulfil a legal obligation to which we are subject, Article 6(1)(c) GDPR serves as the legal basis.
If the processing is required in order to protect our legitimate interest or that of a third party and if your interests or fundamental rights and freedoms do not override the former interest, Article 6(1)(f) GDPR shall serve as the legal basis for the processing.
Your personal data will be deleted or made unavailable as soon as the purpose of the storage is no longer valid. It may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. The data will also be made unavailable or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a requirement for further storage of the data for the conclusion of a contract or the fulfilment of a contract.
The cookie stores information gathered in relation to the specific device used. However, this does not mean that we are directly aware of your identity.
Using cookies helps to make it easier and more pleasant for you to use our website. We use session cookies, for example, to detect that you have visited individual pages on our website before. They are automatically deleted when you leave our website.
To optimise user-friendliness even more, we also use temporary cookies that are saved on your device for a defined period of time. If you visit our website again to use our services, these cookies automatically detect that you have visited us before and remember the entries and settings you made, so that you do not have to do it again.
The data processed by cookies is required for the purposes stated in order to protect our vital interests and those of third parties in accordance with Art. 6 Para. 1 Clause 1 lit. f GDPR.
Most browsers accept cookies automatically. However, you can configure your browser to prevent any cookies from being saved on your computer or to always show notification before a new cookie is created. Deactivating cookies completely may prevent you from using some functions of our website.
We implement the tracking measures listed below on the basis of Article 6(1)(f) GDPR. We use these tracking measures in order to ensure that the website is designed in line with requirements and that it is continuously optimised. Furthermore, we use the tracking measures in order to record the use of the website statistically and for the purpose of evaluating and optimising our services for you. These interests shall be considered as justified within the meaning of the aforementioned provision.
The respective data processing purposes and data categories can be found in the corresponding tracking tools.
is usually transmitted to a Google server within the EU or European Economic Area and saved there. However, saving in the USA cannot be ruled out. The information is used to analyse use of the website, compile reports on website activity and provide further services in connection with the use of the website and the internet for the purposes of market research and demand-based structure of this website. The information may also be transmitted to third parties where this is required by law or such third parties process it on our behalf. Google will never connect your IP address with other data. The IP addresses are anonymised so that they cannot be attributed (IP masking).
You can prevent the installation of cookies by making the relevant settings in your browser software. However, please note that this may mean that some functions of this website do not work in full.
You can also prevent the data on your use of the website generated by the cookie (incl. your IP address) from being collected and from being processed by Google by downloading and installing a browser add-on.
As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent collection by Google Analytics by clicking this link. This places an opt-out cookie that prevents your data being collected when you visit this website in future. The opt-out cookie applies only for this browser and only for our website, and is stored on your device. If you delete the cookies in this browser, you need to reset the opt-out cookie.
You can find more information on data protection in connection with Google Analytics in the Google Analytics Help, for example.
9. Social media links and plug-ins
Based on Art. 6 Para. 1 Clause 1 lit. f GDPR, we use links to the social networks YouTube and LinkedIn on our website in order to raise the profile of our company. The advertising purpose of this is considered a vital interest under the GDPR. The provider in each case is responsible for guaranteeing operation that complies with data protection. YouTube videos are embedded using a plug-in. In order to protect the data of visitors to our website, we integrate this plug-in under the enhanced data protection mode via YouTube-nocookie.com/embedded.
Our website provides a link to the LinkedIn network provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
Each of the links to LinkedIn creates a connection to LinkedIn servers. LinkedIn receives notification that you have visited our website with your IP address. If you click the LinkedIn “Recommend” button while you are logged in to your LinkedIn account, LinkedIn can attribute your visit to our website to you and your user account. Please note that, as the website provider, we are not aware of the content of the data transmitted or its use by LinkedIn.
Our website uses Plugins of the Website YouTube. The operator of these websites is the Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use Youtube in extended data protection mode. According to YouTube, this mode causes that YouTube doesn’t save any information about visitors of our website, before they watch the videos. The transfer of data to partners of YouTube is not necessarily excluded by the extended data protection mode. So YouTube establishes a connection to the Google DoubleClick network even if you don’t watch the video.
When you start a YouTube video on our website a connection to YouTube will be established. Then the YouTube-Server will be informed, which of our websites you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can avoid this by logging out of your Youtube account before you watch the video.
Moreover, after starting the video YouTube can install various cookies on your end device. With these cookies YouTube can get more information about the visitors to our website. This information is used, among other things, to collect video statistics, improve the user experience and prevent fraud attempts. These cookies will remain on your device until you delete them.
If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no control.
The use of YouTube takes place in the interest of an attractive presentation of our online offers. This is a legitimate interest in terms of Article 6 (1)(f) GDPR.
10. Rights of persons affected
11. Right of objection
Where your personal data is processed based on vital interests in accordance with Art. 6 Para. 1 Clause 1 lit. f GDPR, you have the right in accordance with Art. 21 GDPR to object to the processing of your personal data on grounds relating to your particular situation or where the objection is to direct marketing. In the latter case, you have a general right to objection, which we shall implement without specification of a particular situation.
If you would like to exercise your right of objection or withdrawal, an email to datenschutzbeauftragter(at)rigk.de is sufficient.
12. Data security
During your visit to our website, we use the common SSL (secure socket layer) process combined with the highest level of encryption your browser supports. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can see whether a particular page of our website is transmitted in encrypted form by the closed key or padlock icon in the lower status bar of your browser.
We also use appropriate technical and organisational security measures to protect your data against accidental or deliberate manipulation, partial or total loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological progress.
This Privacy Statement is currently valid and is dated December 2022.
Further development of our website and services or changed statutory or regulatory provisions may necessitate amendments to this Privacy Statement. You can access the latest version of the Privacy Statement on the website at www.rigk.de/datenschutz at all times and print it off.